MTN
Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse
community in Africa and the Middle East, our brand is instantly recognizable.
It is through our compelling brand that we are able to attract the right
talents who we carefully nurture by continuously improving our employment
offerings even beyond reward and recognition.
We are recruiting to fill the vacant position below:
Job
Title: Manager, Business Intelligence
Location: Lagos
Job Description
- To
produce analysis in support of MTNN business intelligence strategy,
including requirements generation for new data/information needs of the
various operating divisions
- To
support business users in the production of information systems;
delivering reports, certifying data, and participating in implementation
of new reporting and analysis, data feeds and translations
- Support
the Shareholder return strategy by developing and implementing Marketing
Processes that are aligned to achieving all elements on the business score
card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase
EBITDA margins, Assure Revenue, CAPEX Returns Management and Net
Subscriber Additions).
- Participate
in the review of Business Processes (headcount, process optimisation,
etc.), to drive efficiency gains to ensure at least 5% reduction in
Divisional budget year-on-year.
- Review
the budget process and ensure that quality drivers/assumptions for
business plans and the business rules are correctly applied to the process
and the forecasting scenarios.
- Use
market analysis, customer satisfaction and internal service costing data
to develop and manage value based pricing strategies across the full range
of MTNN products and services.
- Ensure
the integrity of enterprise financial information by applying correct
business rules and ensuring they are adhered to.
- Serve
the Division’s internal customers and provide solutions to improve the
customer experience.
- Strategic
Partnerships with MTNN leadership team to drive awareness on expected
behaviours and impact on non-compliance on bottom line results and company
image/reputation.
- Drive
planned strategy for the successful delivery of MTN Group and MTNN
transformation initiatives focusing on Customer centricity.
- Drive
an increase in MTNN’s Net Promoter Score.
- Promote
a sustainable organizational culture that enhances employee productivity
and oversee the management of the year on year performance of all
dimensions of the Group Culture Audit.
- Network
and build solid relationships with internal units and relevant third
parties (e.g. strategic investors, technical and finance partners, business
consultants etc.) and develop a close working relationship with relevant
information sources to provide an integrated service.
- Develop
relationships and source reliable contacts for gathering information
across other competitor companies and build and maintain knowledge base of
competitor activities and a Competitor Intelligence Unit.
- Provide
business intelligence services for CEO; Marketing & Sales users by
utilizing various tools and drawing on proven proficiency/ experience
(including all aspects of the architecture of cube/report design,
creation, storage and access).
- Generate
information and provide analysis that support customer management,
planning and activities to meet MTN strategic requirements.
- Liaise
with Marketing, Sales and relevant departments and review information
available to ensure adequacy to enhance business decisions.
- Guide
management in evaluating the effectiveness of marketing and sales
campaigns by interpreting related data and information.
- Estimate
projects for business analysis given the data and systems available and
reporting needs of end users.
- Review
business needs and translate into functional requirements and manage the
entire life-cycle for IT deliverable.
- Interact
with technical resources to understand and make best use of the corporate
analytical systems, data warehouse and translation tools.
- Develop
and maintain project plans and coordinate cross-functional activities for
tasked projects. Duties include maintaining schedules to ensure timely
completion of projects while meeting deadlines and budgetary constraints.
- Communicate
with business managers regarding the status of specific projects.
- Oversee
the development and implementation of models on attrition and churn in
support of Data Mining function.
- Carry
out model development, model validation and implementation in a Big Data
context
- Develop
geographical/regional information/analysis and provide ongoing and ad-hoc
reports on essential “health indicators” of the business.
- Continuously
seek self-professional development to sharpen skills and capabilities in a
versatile and evolving digital landscape.
- Hands-on
knowledge and ability to translate commercial objectives to technical
specifications and vice versa and provide advisory on optimal solutions
(keywords: data analysis, business analysis, translating ata to insights)
- Coach
and train the team to ensure understanding of the objectives and goals of
the department, awareness of set targets/requirements and regularly review
their training needs.
- Review
performance of individual team members and complete appraisals in
accordance with the employee performance appraisal procedures and time
schedules.
- Experience
in information management, information security and end-user support
- Identify
training requirements of team members, develop program to address
knowledge gaps and to enrich knowledge repository within the department.
- Hands-on
and demonstrated ability for analytics, data mining, data
manipulation/modelling and data visualization using key
mining/manipulation/ vislaization tools such as OBIE, Hadoop,SAS, PL/SQL,
developer etc
- Strong
telecoms data architecture and data touch points (Keywords: Enterprise
architecture, data modelling, database management, CDR structure)
Job Condition
- Normal
MTNN working conditions
- May
be required to work extended hours
Experience & Training
Education:
- First
Degree in Business/Information Systems Management or related field, and
appropriate relevant professional experience required.
- Master's
of Business Administration highly desirable.
- Fluent
in English
Experience:
Minimum 6 years’ experience which includes:
- Minimum
of 3 years’ experience in an area of specialization; with experience in
supervising/managing others
- Experience
working in a medium to large organization
- Minimum
of 2-3 years in Information Systems and/or analytical business systems
- Relevant
experience as a project manager and business process analyst
- Proven
experience with SAS, Business Objects, product selection/ proof of
concept; data warehousing
- Product
and marketing management experience very desirable.
- Strong
knowledge of Business Intelligence products, best practices, and
implementation approaches required.
Training:
- BI
Tools
- Project
Management
- Reporting
and campaign management tools (especially Cognos and Epiphany)
- Data
modeling
- Understanding
of SQL / SQL Server.
- Understanding
of ERP systems and data (especially J.D. Edwards).
Minimum Qualification:
- B.A,
B.Eng, B.Ed, B.Sc, B.Tech or HND.
Application Closing Date
4th December, 2018.
Method of Application
Interested and qualified candidates should:
No comments:
Post a Comment